Playhouse Rules

All children must be accompanied by a responsible adult carer, who must remain within the building at all times. Carers have full responsibility for children in their care for the duration of their visit.

Playhouse regulates the numbers of users present at any one time. At the moment we operate a one in one out procedure so you are not limited with time. This is for the safety and enjoyment of all. If we are full, we will advise when its safe for you to enter. We can not give estimated times and we will not accept people who are rude to our staff for making sure it remains safe at all times.

For child protection reasons we have CCTV in operation.

On entering Playhouse Carers must:

  • Accept full responsibility to supervise their children at all times
  • Observe their children to ensure that they are capable of using the equipment safely
  • Explain these rules of play to the children and monitor their behaviour
  • Our Frames are not made for adults so please do not play on them with your child, you are able to assist only.

Playhouse Rules:

  • We recommend to parents that children wear long sleeves and trousers. Clothes should be tucked in at all times.
  • Only children who are under 4'6" in height and under the age of 10 years old may play. Children over this height may play at the discretion of the supervising staff.
  • Children should use the toilet and wash their hands before entering the play area.
  • Leave badges and jewellery and sharp objects with a responsible adult. Spectacles should only be worn if used with a retainer and shatter proof lenses.
  • Please remove shoes before entering the play area. Socks must be worn at all times. They are available at reception if you have left these at home.
  • Age restrictions vary dependant on the play area that visitors are using. These are in place for the safety and enjoyment of all children.
  • Clothes with ropes and cords should not be worn in the play area.
  • Please do not play in front of slide exits or climb the slides.
  • It is forbidden to climb on the netted walls or the system structure.
  • No food, drink or chewing gum should be taken into the play area and should be kept to refreshment areas, please pick up any food dropped on the floor.
  • Children who are unwell or have been unwell should not enter the play area for at least 48 hours. If unwell you will be asked to go home to stop any further illnesses.
  • Balls or other objects should not be thrown at each other.
  • Bad Language, Fighting or bullying will not be tolerated. Guilty parties may be asked to leave.
  • Parents/Guardians are responsible for the behaviour and wellbeing of the children in their care and must maintain supervision at all times.
  • In the interest of Health and Safety, please ensure that any food debris which falls on the floor is picked/wiped up as soon as possible. Report any spillages to a member of staff. At Playhouse we are great at keeping our House Clean so will come round and hoover the Toddler crumbs if you ask and they are too small to pick up.
  • Report all accidents to a member of staff, to ensure that we can provide any necessary assistance and minimise the potential of reoccurrence. These will be logged and are an important part of ongoing safety audits.
  • All damages to Playhouse property either accidental or deliberate must be reported to a member of staff. Please respect our premises.
  • Nappy changing and the use of potties etc. should be conducted in the baby changing room. Place nappies in the correct bins provided.
  • For Health and Safety reasons, only food and drink purchased at Playhouse may be consumed on the premises.
  • Report any behavioural concerns to a member of staff. Don't attempt to intervene yourself. We will operate a 3 warning system, then you may be asked to refrain from using the equipment or asked to leave.
  • Children must be accompanied by a ratio of 1:5 responsible adult/guardians for the duration of the party at Playhouse.
  • The Playhouse team supervise the play equipment and help maximise your children's enjoyment from the play experience they are not, however, a replacement for parental supervision.

Large Frame - Suitable for children aged 4 years and over.

  • Please remind your children that all toys in the Toddler & Baby area are for the children under the age of 4 years old. They are not to be used by the older children or taken on the large frame or thrown.
  • Adults other than supervisory staff should not enter the play frame under normal operating conditions except at recognised and authorised times e.g. parent and toddler sessions or carer accompanying a disabled child.
  • Parents/Guardians should note that whilst every consideration has been given for the safety of children using the play centre, Playhouse cannot be held responsible for accidents which occur as a result of children playing on the equipment!
  • Please remember socks are to be worn at all times by everyone.

Toddler Area - Created for use by children under the age of 4 years.

  • If your child is over this age please kindly remind them not to play in this area, Playhouse staff will do the best they can to make sure the area is only used by children under 4 years old.
  • The children in this area must be supervised by an adult or family member. Older siblings supervising younger brothers or sisters in the Toddler area is accepted at Playhouse if they are not playing.
  • At less busy times we like your children to be able to experience the larger frame, however we ask that a parent/carer assist them on the frame at all times.
  • Please remember socks are to be worn at all times by everyone.

Baby Area - Especially designed with children under the age of 18 months in mind.

  • Our Baby area is a seperate area, we do ask that any children not under the age of 18months old are reminded that this area is not for them to play in.
  • The children in this area must be supervised by an adult or family member.
  • Please remember socks are to be worn at all times by everyone.