Privacy Policy

Your statutory customer rights are not affected and we NEVER sell or give your data to other organisations for any kind of email or marketing purposes!

We may be required to provide information by law as permitted by the Data Protection Act or by a legal authority recognised by the European Union. For your protection we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

How do we use your information?

Any personal information relating to you will be held on our servers and will be used and recorded by us in accordance with the current relevant data protection legislation and this Privacy Policy.

We use the information collected from you in order to create and manage your booking. We take a name to make the booking under, a contact telephone number in case we need to contact you regarding the booking and an email address to send you a confirmation. Although your card details are required to make payment, only the registered address is kept on our system – all other details are dealt with securely by a separate, authorized and compliant, credit card processor to ensure security of your information. For fraud protection you may be asked to present either the card used to pay or a form of personal ID on the day of your booking. Details of the card or ID presented on the day may be recorded by Twinwoods Adventure.

We may use your personal information to communicate with you from time to time, or to notify you about important changes or developments to the site or our services. If you change your mind about being contacted in the future, please write to us at [email protected]


A "cookie" is a piece of software or information, which may be sent to your computer. Cookies enable us to collect information about how our websites and services are being used and to manage them. We may also use cookies to identify and track specific usage by you on the website. If we send a cookie to your computer, it will not collect information specifically about you unless we have told you what personal information we are collecting and obtained your consent to do so.